Shipping policy

Shipping Costs

We ship via DPD, Omniva, and Latvijas Pasts. We offer both deliveries to parcel machines (only to Latvia, Lithuania, and Estonia) and courier deliveries.

DPD pick-up shipping within Latvia costs 2.90 EUR. Omniva within Latvia costs 3.99 EUR.

Worldwide shipping costs depend on your location. To the US and Europe (except Baltics) the shipping costs 9.99 EUR. For the rest of the world, shipping costs 19.99 EUR.

Delivery 

Delivery time to the Baltics is between 2 to 5 business days, to the rest of the world it is between 1-4 weeks.

All orders are normally dispatched within one working day.
If the order requires printing it might take up to 5 working days to prepare it. 

For larger orders, the delivery time might increase.

For special group orders (unique design, size, color, etc.) it might take up to 4 weeks to produce and ship it out. 

Taxes and duties

There can be additional duties and taxes applied upon receipt of your shipment. These duties and taxes are to be paid by the recipient. LANCMAN is not required to inform customers of such additional costs and is not required to refund such costs to the customer.

Returns

Returns should be made within 30 days after the delivery of your shipment. The product should have to be intact. The customer covers the return shipping costs.

We will usually refund your order within 3 days of receiving return goods in our warehouse but please note, that it might take longer for the refund to appear in your account as transfers between payment systems might take a longer time. 

Please contact us if you want to return the order. 

Questions

If you have any questions, please visit the FAQ section or contact us directly.